It goes deeper than that.
Bi-Han was the original Sub-Zero who became a wraith, and again in MK9 (which really didn't have palette swaps, btw), and they disregard the whole Soulnado and him even existing in present tense MKX, much like Hsu Hao.
I would have accepted a confirmation of his death, but no, we're left in limbo without knowing his fate.
It's a fair comparison to come to to think that maybe they also wrote off Noob Saibot.
Fair point, but that was only at the end of the story in a small cut-scene, and prior to that they barley had much presence in MKX.
Liu and Kitana had about as much to do with the events and outcome of MKX as Motaro had to do with the outcome of MK9.
With that mentality, Shinnok should have been playable in MK9, as he WAS at the end of MK9, technically. No?
You sound a bit biased, though, given that Kitana is your main.
Shinnok was still not popular enough to warrant a roster spot in MK9 (which was meant to showcase the Trilogy era anyway) the way Kitana and Liu Kang have been over the years (if I'm not mistaken, Kitana hasn't missed a game since Deception, and even in games she did miss, she has been included in "upgrades" (UMK3, MK Gold, etc) in EVERY game she has missed since her debut).
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