NRS's lack of communication about the netcode is inexcusable

[DragonVenom]

Its not like they can do anything right now with the playstation network down for 3 days, that means MK has really only been online for 1-2 days haha. You guys need to calm the hell down.

You guys are confusing the PSN network being down and our complaints about the online play which is an issue with the netcode and input lag on both consoles.

 

[BigM3atL3gacy]

I just want to get what I am paying for and the specifications on the box say online play, which is only partly true. If I buy a car and the engine works but the breaks are defective, are you going to make the same argument to stop complaining because of technology and i've got four wheels and an engine which can still drive?

Not all of us have a thriving MK community locally.

I can argue the same about every single game ever created. I pay to play videogames without any bugs or glitches, but they are always present in a videogame. But I guess that is the same as me buying a car so I can commute quickly (and safely) and having the brakes glitch up on the interstate or the steering wheel suddenly pop off while I am driving.

 

[DragonVenom]

I can argue the same about every single game ever created. I pay to play videogames without any bugs or glitches, but they are always present in a videogame. But I guess that is the same as me buying a car so I can commute quickly (and safely) and having the brakes glitch up on the interstate or the steering wheel suddenly pop off while I am driving.

All games have bugs, but most are inconsequential to the main features of the game. If there is a major bug that breaks gameplay, the customers let the developers know, which is why this thread was created.

As far as my car argument goes, you can use that for any product you want, but I used that specifically as an example. Just because it is a video game doesn't mean you can leave things half functional and get away with it. We just want these issues to be acknowledged, but some people seem to have an issue with anyone bringing up a problem with their "perfect" game.

 

[Chykun]

What worries me is that for two years of the game development, we didn't even heard anything about the net code and all of the sudden someone at NRS said that online was built from day one and really lag free. Then I tried MK9 online and not a single match I could start successfully. I'm always disconnected from character select screen though I'm able to play Tekken 6 online w/ lag of course. Also in MK9, you'll see everyone w/ perfect GREEN latency which is fake and unreal.

I agree with OP that we need some assurance by them acknowledging this issue considering players' past experiences with Ed Boon's team regarding their previous game. What's the problem with tweeting or two w/ their mobile phone?

 

[BeyondSpectrality]

Imagine if a frozen pizza company promised a frozen pizza with delicious cheese. The best cheese around. They labored over the ingredients for two years, and they finally release it. Now imagine if people get that frozen pizza, only to find out that when it shipped, the cheese went bad.

Now instead of an apology and a, "We'll have the problem fixed", the frozen pizza company sat in silence.

Now imagine if you went on a a frozen pizza forum asking for the silence to get broken, and a bunch of frozen pizza fans started saying things like, "They worked on that formula for that cheese for two years! Give them a break!" and "I don't even eat that said pizza for the cheese!" when you just wanted a simple answer.

I'm not asking for the problem to be fixed over night. I'm asking for respect.

As a customer I entrusted my money to the company, they at least owe me an answer.

In your analogy you reference food and something that could kill people if they weren't paying attention or make them really sick. Of course the company would have to make a public statement because they'd have to answer to a million lawsuits.

This is a video game, not a potentially deadly shipping mistake.

 

[BigM3atL3gacy]

All games have bugs, but most are inconsequential to the main features of the game. If there is a major bug that breaks gameplay, the customers let the developers know, which is why this thread was created.

As far as my car argument goes, you can use that for any product you want, but I used that specifically as an example. Just because it is a video game doesn't mean you can leave things half functional and get away with it. We just want these issues to be acknowledged, but some people seem to have an issue with anyone bringing up a problem with their "perfect" game.

I haven't seen anybody say this game was perfect. But, you using a car example is irrelevent because their are laws in place to make sure car companies show acknowledgement of car defects and that any major problems involved with a car could prove fatal. This isn't the same with a video game. Using an extreme example to prove an arguement only undermines your whole arguement.

 

[Baraka_2060]

How can you compare a game to a car? If the breaks are faulty it can cause accidents and death. If a game is buggy it can be patched, no one gets injured or dies because of it.

Before consoles went online you couldn't get a patch or upgrade to a game unless you bought a new version of it. Remember when games were on ROM carts? Usually bugs and glitches were fixed and no one really knew about it.

People should be more grateful for the technology we have today. When I was a kid nobody knew what the internet was. We got information from game magazines, commercials, and renting a game before we bought it. Now we have the internet, downloadable demos on demand, free online gaming, patches, and upgrades as soon as you put in the disc. Though Playstation Magazine did have demo discs.

All this energy being wasted over game lag that will be fixed within a week probably, then everyone will forget about and act like it never happened. Most people forget about things two weeks after it happened.

Relax.

 

[DragonVenom]

I haven't seen anybody say this game was perfect. But, you using a car example is irrelevent because their are laws in place to make sure car companies show acknowledgement of car defects and that any major problems involved with a car could prove fatal. This isn't the same with a video game. Using an extreme example to prove an arguement only undermines your whole arguement.

Ok so lets cut the circular arguments for a moment. Are you guys under the impression that NRS should leave the code as-is because you guys do not have a problem with it?

The point of this thread was for customers who are having issues with the online gameplay which is uncharacteristic of previous history with a number of online games on their console... and there are a number of us that fit this description judging by this thread and the petition being formed.

Now what do you want to debate about?

 

[DragonVenom]

How can you compare a game to a car?

People are having an issue comprehending why we are complaining about a defect in a product so an extreme example was used.

Could the issue be fixed in a week? Sure, but we have no idea if this issue has been acknowledged as an official problem by the developers and there is no indication that this is being looked at, because in their eyes the online gameplay was supposed to be lag free from day one, but this happens to be the worst experience I have had yet online on a current generation console.

 

[BigM3atL3gacy]

Ok so lets cut the circular arguments for a moment. Are you guys under the impression that NRS should leave the code as-is because you guys do not have a problem with it?

The point of this thread was for customers who are having issues with the online gameplay which is uncharacteristic of previous history with a number of online games on their console... and there are a number of us that fit this description judging by this thread and the petition being formed.

Now what do you want to debate about?

Uncharacteristic? Have you bought any games within the past 5 years? Look at Homefront. Very little server support so people can't even join a game, problem isn't resolved for 1-2 weeks. Now look at Halo and Call of Duty. Both games have heavy lag on Launch and their problems aren't fixed for a few weeks as well.

Yeah, NRS should fix the online issues, but assuming that they haven't posted a simple tweet about the issue doesn't mean they aren't fixing the issue. You guys are expecting a solution within a day or two when this takes even longer, especially because the patches have to be approved by Microsoft (which took Homefront 3-4 days, plus additional time to even make the patch) and (I think) Sony.

 

[xplatinum]

And on a further note... all this "I paid $60 for online" blah blah ********... No.. You paid $60 for a video game. You paid for the time that went into creating the video game. Online is just an added feature that as long as you bought the game brand new you don't pay for. You should be greatful that they gave us online for free. They could have charged more for it. They could have said "Oh, well if you want to play MK online you have to pay $5 a month." They didn't. It's free (if you buy the game new) and an EXTRA bonus that came with the game.

Uh, no. Online play is part of a bundle called Mortal Kombat 9. You pay for the whole package and online play is included. I really don't think you understand why companies include passes for online play. Companies lose potential profits because people buy USED from stores such as GameStop. The Kombat Pass was created to make up for potential loss of profits, period. Thinking otherwise is IMO ridiculous.

Can you name me 1 single console game that requires you to pay extra for online play (given that you bought the game new) ? exactly.

I'm not sure if this part can be said, so Jade if you have to delete it, go ahead. But it's funny how you people are *****ing about how they haven't responded and that you don't care about it being Easter, that they have been working for 2+ years, so it doesn't matter if they want to spend time with their families. However, I guess it can be expected, because your on the forums *****ing about it on Easter instead of being with your families.

C'mon man... it's not like developers are tied to their workstations 24/7 until the game hits the shelves. You almost make it sound like slavery for the sake of the fans. It's called a job and I assume most people here have one. Just like us, the devs get paid for their work in one way or another.

Go buy yourself a nice car. It ends up being a lemon for which you paid 25,000$. You think you'll give a rat's ass if it's easter or if the guy at service had a bad day ? At the end of the day you expect to get what you paid for. And a 60$ game ain't no different.

Developing games is a business. A business that stays alive because of people like you and me who support the said company with our money. When you realize you are not delivering the goods you hyped, you make a statement about it. It's called customer support and/or PR.

 

[Justin Drown]

Okay, so this forum is unbelievable, and I may have to leave.

Apparently, from what the mods and MK fanboys seem to think, I'm trolling, and this is not a serious issue.

This is why websites like Testyourmight.com and shoryuken.com call this forum immature and salty.

If you speak about anything against mk, you're automatically labeled a troll, and eventually your thread is closed.

 

[DragonVenom]

Uncharacteristic? Have you bought any games within the past 5 years? Look at Homefront. Very little server support so people can't even join a game, problem isn't resolved for 1-2 weeks. Now look at Halo and Call of Duty. Both games have heavy lag on Launch and their problems aren't fixed for a few weeks as well.

I did not experience any launch lag issues with Halo Reach, Call of Duty: Black Ops (though there were matchmaking issues starting the game), Street Fighter 4, Gears of War 2, just off the top of my head. I have not played Homefront, but I do not think it is as popular as the games listed above or the anticipation for Mortal Kombat 9.

It does take at least a week for a patch to be approved by Microsoft or Sony, but like I said, there is no indication of an upcoming patch. That is what company PR people are supposed to do, communicate about these subjects.

 

[Baraka_2060]

Lol it's the holiday weekend a lot of people are on vacation right now. Geez they might release a statement about it after the weekend. Their lives aren't always tied around video games. They actually get out of the office and have lives and families to spend time with. You can't expect instant answers as soon as someone belly aches about a problem.

Go to the movies, read a book, hang out with friends, go out and talk to the female species. There is a whole other world out there besides what's in front of your tv.

 

[Justin Drown]

Lol it's the holiday weekend a lot of people are on vacation right now. Geez they might release a statement about it after the weekend. Their lives aren't always tied around video games. They actually get out of the office and have lives and families to spend time with. You can't expect instant answers as soon as someone belly aches about a problem.

Go to the movies, read a book, hang out with friends, go out and talk to the female species. There is a whole other world out there besides what's in front of your tv.

If you weren't being presumptuous, and read the thread, you'd have realized that they've been posting on twitter all day.

 

[BeyondSpectrality]

Okay, so this forum is unbelievable, and I may have to leave.

Apparently, from what the mods and MK fanboys seem to think, I'm trolling, and this is not a serious issue.

This is why websites like Testyourmight.com and shoryuken.com call this forum immature and salty.

If you speak about anything against mk, you're automatically labeled a troll, and eventually your thread is closed.

Honestly it has nothing to do with what your subject matter is about, but how you speak in a demeaning manner towards anyone who disagrees with you and how harsh you are in your context.

I don't think anyone in this thread is acting like a scrub or fanboyish. And yet you are blathering on about it. Shoryuken has is fair share of topics that are no better than this one.

You are the one asking people to get out or leave that don't agree with you. Not to mention throwing fits.

Honestly, they announced that they added a support forum, so it is obvious they are looking for problems. Why do you HAVE to have a direct announcement that they are looking into it?

Edit: Just because they are posting on Twitter doesn't mean they are at the office or being paid for it. And as I've said they may not be allowed to make an announcement until they have a fix.

 

[gamemk]

edited and snipped

 

[Justin Drown]

my personal GENERALIZATION is that many many fans of mortal kombat happen to be the 3d fans. the 3d fans have played mk in all kinds of terrible conditions so, in their mind, bad online really doesn't matter at all.

This is most likely true.

however, for an old person like me, online lag is the reason that i did not buy this game. i grew up playing the arcades, so if i can't play against a lot of people in mk then i don't even want the game. when i was a kid, i played mk1-mk3 on the home console by myself because there was no internet. occasionally i would play with friends, but no one cared about online because the arcade was our online. in any event, not acknowledging the failure of their online is really terrible service from NRS.

I agree.

people keep trying to take up for them, like i knew they would, but i'm just starting to think that they kinda do shoddy work. i mean, come one, the demo hacks (i appreciate the demo but come on, man). the online lag. i hope they release a patch to fix online and make me eat my words, but i doubt they will do it.

Ahhh, a breath of fresh sanity.

 

[Sub-Zero_Wraith]

Uh, no. Online play is part of a bundle called Mortal Kombat 9. You pay for the whole package and online play is included. I really don't think you understand why companies include passes for online play. Companies lose potential profits because people buy USED from stores such as GameStop. The Kombat Pass was created to make up for potential loss of profits, period. Thinking otherwise is IMO ridiculous.

Can you name me 1 single console game that requires you to pay extra for online play (given that you bought the game new) ? exactly.


C'mon man... it's not like developers are tied to their workstations 24/7 until the game hits the shelves. You almost make it sound like slavery for the sake of the fans. It's called a job and I assume most people here have one. Just like us, the devs get paid for their work in one way or another.

Go buy yourself a nice car. It ends up being a lemon for which you paid 25,000$. You think you'll give a rat's ass if it's easter or if the guy at service had a bad day ? At the end of the day you expect to get what you paid for. And a 60$ game ain't no different.

Developing games is a business. A business that stays alive because of people like you and me who support the said company with our money. When you realize you are not delivering the goods you hyped, you make a statement about it. It's called customer support and/or PR.

It's people like you that are truly retarded and this reason this forum has been sucking as of recent months. You state your opinion labeling mine wrong because you're an elitist snob, much like Justin Drown, who thinks that what you have to say is flawless, completely right, and anybody who says anything against you or what you have to say is just blasphemous.

And as far as you go Justin Drown... if you want to leave because people have different opinions, you won't be missed.

 

[BeyondSpectrality]

Ahhh, a breath of fresh sanity.

Although I'm not trying to say the poster you quoted isn't sane, I'm just saying that it is his opinion due to the initial release of the game, it could change when they fix it. That has nothing to do with sanity unless you're calling everyone who disagrees with you insane.