UK Kollectors edition only £49.99 at GAME!...rrp £69.99

I do not know who for sure who is to blame but from what I have seen so far you can probably blame Warner Brothers and not Game, because the product info on all the products MK related is just Shit TBH... I phoned Game about the KE product a couple of weeks ago and they said they had not recieved any in and they did not know how many they were even going to get in.... If that is not a fair indication of "bad Communication" from WB Distributors then I don't know what is.... Once WB clears everything up mabey it will go back up for pre-order otherwise wait until it comes out on the 21st April If it even makes it by then, looking at the track record it wouldn't surprise me at all if it does'nt.... I am glad I did not pre-order anything because of the lack of info and discrepencies and I even live in London in the UK but until retailers know what they are selling then I will keep my money in my pocket

What I have seen so far

The guide books have different amounts of pages on different wesites

Lack of info about the steelbook release which got pulled for the UK and god knows who's selling this in English probably only Canada might be in French for all we know

Tournament edition has no data sheet for the product to help people with postage / Usage i.e. weight, dimensions and parts used / PC compaibility

And now this - Retailers not given product specs for their own shipping purposes. No Quantity clearly stipulated

Warner Brothers this is SHAMEFULL

Edit:-Just Phoned Game.co.uk they have finished there allocation for the Kollectors edition and there is no more likley to appear in the future = Gone
 
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Patrick McCarron said:
Does that shop have a website? Looking for a place that will ship to the US.

Is GAME the only place that is shipping the KE in the UK? Any other European shops people know can ship international?
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www.ultima.pl - Unfortunately website is only in Polish. They ship abroad via regular post only. KE costs around 120$, ca. 7$ for 1 game shipping.
 
I'm rolling it around in my mind, I'm 90 per cent sure that it will be region free on xbox but I don't want to drop money on it if its not, otherwise I'll just have an expensive pair of bookends. Game sent me some emails this morning, one was in reply to a formal complaint I lodged asking for my order number, the other arrived 80 mins later telling me that my order was still active and on pre-order. I'm hoping this means that I've guilted them into shipping it to Ireland. In my reply to the order number request I said I wouldn't mind paying a slightly higher shipping cost in order to get it. Mine is a birthday present and I told them about it, heres hoping Customer Service has a heart!

GAME and Gamestation are owned by the same parent company/group I believe, they have the exact same pricing and shipping policies from what I have seen.

Edit: Just after I wrote this post I checked email, got this:

Hi,

Thank you for your email.

I have checked the status of your order and I can confirm that it has been rejected.

Due to shipping restrictions we’re unable to ship hardware or large items outside of the United Kingdom, this has resulted in your order being rejected.

When an order is rejected it is automatically cancelled by the system, because of this no payment has been taken, however, your card issuer may have preauthorised you for this order. What this means is that your card issuer is holding the funds until we take payment, as your order has now been rejected and cancelled no payment will be taken and the funds will become available to you after a predetermined time that is set by your card issuer.

I hope this information helps and I apologise for any disappointment.

Regards,

Sammi B

The Team at GAME

Well, they can shove their apology! I suppose I was wrong to even think that I would get some sort of compassion or even a proper reply from a Customer Service rep.
 
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Meallus said:
I'm rolling it around in my mind, I'm 90 per cent sure that it will be region free on xbox but I don't want to drop money on it if its not, otherwise I'll just have an expensive pair of bookends. Game sent me some emails this morning, one was in reply to a formal complaint I lodged asking for my order number, the other arrived 80 mins later telling me that my order was still active and on pre-order. I'm hoping this means that I've guilted them into shipping it to Ireland. In my reply to the order number request I said I wouldn't mind paying a slightly higher shipping cost in order to get it. Mine is a birthday present and I told them about it, heres hoping Customer Service has a heart!

GAME and Gamestation are owned by the same parent company/group I believe, they have the exact same pricing and shipping policies from what I have seen.

Edit: Just after I wrote this post I checked email, got this:

Hi,

Thank you for your email.

I have checked the status of your order and I can confirm that it has been rejected.

Due to shipping restrictions we’re unable to ship hardware or large items outside of the United Kingdom, this has resulted in your order being rejected.

When an order is rejected it is automatically cancelled by the system, because of this no payment has been taken, however, your card issuer may have preauthorised you for this order. What this means is that your card issuer is holding the funds until we take payment, as your order has now been rejected and cancelled no payment will be taken and the funds will become available to you after a predetermined time that is set by your card issuer.

I hope this information helps and I apologise for any disappointment.

Regards,

Sammi B

The Team at GAME

Well, they can shove their apology! I suppose I was wrong to even think that I would get some sort of compassion or even a proper reply from a Customer Service rep.
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I got the exact same email with the only difference of it being signed by an "Amy B".
 
That is only one of many BS answers I've gotten from them, theres too many for me to post on this to be honest.
 
I got the ke couple of weeks ago from game for the ps3(I live in the uk but I don't really want ermac Id rather have sub scrorp or reptile :/
 
Smokez said:
I got the ke couple of weeks ago from game for the ps3(I live in the uk but I don't really want ermac Id rather have sub scrorp or reptile :/
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you should get scorp mileena and jade costumes and scorp fatality AND ermac!! :) i asked instore and they said yes!!

*
Pre-Order Mortal Kombat on the Xbox 360 or Playstation 3 to receive access to in-game downloadable characters:

* Scorpion – original character costume plus his iconic fire breathing toasty fatality!
* Jade – original Mortal Kombat ninja outfit!
* Mileena – original Mortal Kombat ninja outfit!
 
Craig Dobson said:
you should get scorp mileena and jade costumes and scorp fatality AND ermac!! :) i asked instore and they said yes!!

*
Pre-Order Mortal Kombat on the Xbox 360 or Playstation 3 to receive access to in-game downloadable characters:
* Scorpion – original character costume plus his iconic fire breathing toasty fatality!
* Jade – original Mortal Kombat ninja outfit!
* Mileena – original Mortal Kombat ninja outfit!
Click to expand...
. That's only for the standard edition :(
 
Oh yeah, cdwow.net is a very good onlinestore. I've bought some games from them before. Thanks for reminding me ;)

I think i will preorder it there :)
 
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On the display in the shop it says "pre order mortal kombat to receive these unlocks"
it doesn't say "pre order mortal kombat :standard edition to receive these unlocks"

So i'm hoping the store assistants/manager haven't got it wrong!!!.. i'll argue the point if it turns out it's just standard edition pre order. I want my early unlocks dammit! ( i pre ordered from gamestation and game to make sure i get one or the other!)
 
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