E-mail from WB support.
Greetings,
We here at technical support have no information on upcoming releases or updates. Please keep posted to
http://www.warnerbros.com/ for information on future releases.
If you are having issues with Mortal Kombat Komplete on your computer please fully explain the issue in detail and provide us with a DXDiag.
- Press the Windows Key and the R key on your keyboard to bring up the "Run" box.
- In the "Run" box, type in DxDiag.
- Press Enter. This will start the DxDiag utility.
- Once the DirectX Diagnostic Tool appears, click on the Save All Information button at the bottom.
- When asked to where to save the file to, click on the drop-down box next to Save in and select Desktop.
- In File Name box towards the bottom, then name DxDiag.txt should appear. Leave this as is and click on the OK button.
- Click the Exit button to exit the DirectX Diagnostic Tool.
- On the Desktop, there should be a file name DxDiag or DxDiag.txt. If there is no file with this name, please repeat the steps above and make sure to save the file to the Desktop.
- Open this email up and click the reply button.
- Type in your response to any additional questions or information that was requested into the body of the email.
- Click the Attachment button and add the DxDiag.txt from the Desktop.
- Once the attachment has been added, click the Send button to send us this information We will reply to you shortly.
Best Regards,
Roger W.
Warner Brothers Interactive Entertainment
Technical Support - Tier 2