Can't connect online even though my connection is perfect

I'm having the same issue. I have fast Internet 35mbps download wired connection. I recently moved from Scarborough, ON to Ajax ON. Since my move I can't even get into the online menu! The stupid dragon symbol just keep spinning saying connecting lobby and that's it. I've walked away for about 10 minutes and still nothing!!! This is really pissing me off, all I want to do it play online and I can't.

BS!
 
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